how do i sync my iPhone 5 with my computer

I have recently installed mcAfee internet security program version 3.3.2.2 and believe that it is preventing me from syncing my 1 passwords together. I guess i should turn off the firewall and do a adhoc network?


1Password Version: 5.3.2
Extension Version: 4.3.1
OS Version: 10.10.3
Sync Type: wifi
KB Article: icloud-remove-data

Comments

  • Why are you bothering to install and run that McAfee application?

  • There is a knowledge base article here:

    Troubleshooting communication issues between 1Password and the extension

    but I'm afraid it doesn't refer specifically to McAfee—and when I search the forums for McAfee I find problems more related to Windows than to OS X.

    Please give us a little more information. You've come here from a KB article about iCloud but you say you're using wifi to sync your 1P data. What exact symptom or error message are you seeing that leads you to think McAfee is a problem?

    Stephen

  • Hi @jasonkeith,

    I think the best approach would be to test and see if the firewall is the cause. If temporarily disabling the firewall results in Wi-Fi Sync working we've narrowed down the cause to a very specific location and we can work on that. The Ad-Hoc network connection is normally to see if a router is causing problems so you shouldn't need to try that.

    So if you can report back on if temporarily disabling the router makes a difference and we'll take it from there :smile:

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