I'm a new 1password user, and I'm having trouble to use the Chrome extention.
When I click on preferences->browsers, the Chrome option is grey, and I cannot activate it.
I'm using Windows 7, 64bits. The Chrome browser is 9.0.597.98, and 1password is 18.104.22.168.
What am I missing ?
Thanks in advance,
Tom R wrote:
Same problem. Just bought & installed 1password. Google Chrome browser 9.0.597.98 chrome.exe is located but check box grayed out. No evidence of extension either on Chrome toolbar next to wrench or elsewhere. IE extension installed automatically.
1password version 22.214.171.124
First, make sure you’re running the latest version of 1Password (1.0.4). After that, If 1Password doesn’t show up in Chrome:
Open Chrome, go to [url="chrome://extensions"]chrome://extensions[/url] (enter this in the address bar) and press the uninstall button under the 1Password extension
Close Chrome, open 1Password, unlock and select the Preferences button on the toolbar.
Go to the Browsers section, you should see the extension appears to get reinstalled but it’ll still appear to be grayed out.
Try to open Chrome and see if that works now
Please let me know how it turns out.
I’m sorry I should have explained more clearly, it’s for the people who have 1Password extension already installed in Chrome and it wasn’t working. I updated my post to reflect this.
There's definitely something odd about the Chrome extension being inaccessible; of course, it's worse that the extension is disabled for you, kbanas.
Can you post a screen shot of what you see when you view the chrome://extensions/ page in Chrome? (Obscure any confidential info, of course—I'm just curious about 1Password-related stuff.)
Same thing here.
The chrome://extensions shows nothing about 1password extension.
There's a chrome folder inside 1password folder:
I had one old chrome version installed (8.??), and after deleting this folder the chrome option was active for a few moments, but it's grey again, it's not set, and it's not working.
Tom R and kbanas,
If you open the C:\\Program Files\1Password folder, do you see a Chrome subfolder?
If so, what are its contents?
That path does exist.
I'm attaching a screenshot of the contents.
The new update (126.96.36.199) is available now, you can update by opening 1Password and going to Help > Check for New Update.
Please let us know if it fixed your issue. Thanks!