I couldn't pay by one of my credit card

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happyporter
happyporter
Community Member
in Lounge

Hi there.

I'm expat in Phnom Penh, Cambodia
I'm from South Korea.

I tried to pay '1Password for windows' using my credit card. but I couldn't.
It's citibank card(BIN code is 52414400) and their web site is http://www.citibank.co.kr.

I asked a customer department counselor.
She told me that agilebits is regarded as suspicious affiliate.

Anyhow, I tried to pay my other credid card and it's successful.

If possible, Could you check why agilebits is regarded like that.

Thanks a lot.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @happyporter: Ultimately that won't be a question that we can answer, as we aren't a credit card processing company. I know the processor blocks suspicious activity, but I do not know what criteria they use — nor do we have any control over it.

    If you like, you can email us at support+forums at agilebits dot com (and include your username and a link to this), and we may be able to point you in the right direction; but again, we don't actually process credit card transactions ourselves.

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