wifi sync between mac & iphone hangs

edited June 2015 in iOS

Hi, I'm trying to perform a wifi synce between mac (os x 10.10.3 and iphone 5 ios 8.3). The iphone is plugged into the mac and as well they are both on the same fast wifi network. It appears that the sync has occurred - my data seems to be intact - yet on the iphone in Settings it says it's still syncing and it's been about an hour. I do have some files I've attached to my data, the backups are around 48mb on my mac in the applications support folder in the user library. Is it hung up or what do you suggest?

1Password Version: 5.4.3 on iOS (running iOS 8.3)
OS Version:_ 5.3.2 (Mac OS X 10.10.3)
Sync Type:_ WiFi


  • Please try re-booting your Mac and iPhone. I find that usually clears any wifi sync glitches. If that doesn't work please also try re-booting the router.


  • MeganMegan

    Team Member

    Hi @chezpatrick ,

    Please let me know if giving your devices a fresh start has gotten this working for you! If you're still seeing odd behaviour, we'd be happy to investigate further.

  • Hi, yes that seems to have worked. Thanks Stephen & Megan!

  • brentybrenty

    Team Member

    @chezpatrick: Excellent! Thanks for the update. I'm glad that did the trick. Hopefully the next OS releases will require a bit less restarting. Cheers! ;)

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