Why doesn't 1P work with citi.com anymore?

When I auto fill my login at citi.com, it no longer works. The login box highlights red and I'm blocked from logging in. I have to copy/paste the user name from 1P. Then do the same for the password and it works. This just started.

1Password Version: 5.3.1
Extension Version: 4.4.1
OS Version: 10.10.4
Sync Type: dropbox


  • hawkmothhawkmoth
    edited July 2015

    Citibank has a long reputation here in the forum for being difficult for 1Password to deal with.

    Take a look at this post, which has a number alternative login URLs. Pay particular attention to the last two. Will one of these work for you? I have one Citi administered credit card, the account for which I can log in by going to this one: https://www.accountonline.com/cards/svc/LoginGet.do.

    Also, Try following the instructions for

    How to manually save a Login

    This process gives 1Password the best chance to parse all of the foibles of a web site that isn't cooperating.

  • MeganMegan

    Team Member

    Hi @brettr,

    Because this question refers to 1Password's filling, I've moved it to our 'Saving and Filling' category in the forums.

    Please let me know if you have any questions after reading Hawkmoth's post.

This discussion has been closed.