Amazon: international websites

Hi there,

1Password is not working so well with the different Amazon websites. In my case, is saved in my vault. However, when I'm trying to login to or, the app doesn't recognize the website. Anything I can do to make this work better?


  • Hi @larsvanzanten,

    There isn't a way to say work with* I'm afraid but what you can do is add additional website fields to your Amazon login, one per country that you're interested in. Your first website field probably has a long path which is the URL for the Amazon login page. You can either try copying that over and just alter the top level domain or add or 1Password will then recognise this as a legitimate Login item when you visit those sites.

    Does that help?

  • I worked in software QA for 5 years at Peoplesoft. I have Windows 8 Pro & Windows 7 HM machines with 1password installed. I use chrome and it doesn't matter which machine I try. 1password can't login to I have two accounts I use on amazon. When I am at work, I try to login to amazon business. Amazon will not allow login using 1password. When it sees the form filled in, a capcha is thrown up and it doesn't matter how many capcha codes you type, you are not getting logged in. I just changed my password and manually entered the new password. I save the login in 1password. When I want to check out, I need to login again but here comes the capcha loop again.
    1 password FAILS to login to repeatedly. I can't believe I am the only one seeing this. You need to work with Amazon to fix this problem. Amazon is help LESS for me.

  • brentybrenty

    Team Member

    @steve510: Indeed, I happen to be a bit of an Amazon junkie (just ask my wife), but I haven't experienced any issues logging in, both with and without spite of "a few" transactions here and there. ;)

    Now, I don't know what you mean by "Amazon business", so perhaps that accounts for what you're describing. I've never seen a CAPTCHA on Amazon. Unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Please tell me the OS, 1Password*, browser, and extension versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action.

    The more information you can give, the better. For instance, are you having trouble with specific URLs? Often simply manually saving the login will save additional information that will allow 1Password to work. Thanks in advance! :)

    *It appears that you need to update 1Password to the latest version.

  • @littlebobbytables Works like a charm, thanks!

  • brentybrenty

    Team Member

    Thanks for the update. On behalf of lil bobby, you're most welcome! Cheers! :)

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