UK localisation

Hi @SurfnTurf,

I hope that Stephen's answer has been helpful to you!

We really appreciate your feedback here with respect to categories. As Drew mentioned in his response to Catalonia, new or revised types of categories are a popular feature request. We are paying close attention to the requests that users make and will take these requests into account when we re-design 1Password's categories.

If you have any further questions, we're happy to help. :)

Hi @SurfNTurf,

When 1Password's database was designed, it was built in such a way that doesn't allow for a lot of wiggle room with respect to categories. Clearly, we didn't do this to purposely exclude additional categories, but it is a side-effect of the database design. You'll notice that we haven't changed 1Password's category set since the introduction of 1Password 4. So, it's not that SIM cards have been excluded where others have been added, it's just that we are still using the category set that we began with. Because we offer 1Password across a wide variety of platforms, any significant change to the database structure of the app will have to be implemented across all platforms - it's not a simple matter to just pop in an extra category!

For the time being, your best bet is to make use of the Secure Notes category for any information that doesn't fit into our pre-defined category set. With custom fields in Secure Notes, it's simple to build your own database structure for nearly any type of information that you want to keep secure.

As I mentioned above, we do hear a lot of requests for a whole variety of different categories of data that users wish to store in 1Password, and frankly, that's awesome. We'd love to be a one-stop-shop for all your secure data! You can be certain that we'll be thinking carefully about this issue when it becomes time to re-design 1Password's category structure.

Hi @SurfnTurf,

I wanted to thank you for your feedback & thoughts about translations and categories in 1Password. We absolutely love that we have customers who are passionate enough to take time to let us know about things like this! It really helps us to improve 1Password, which in turn helps other customers, and allows us to make a living doing what we love as a result. Thank you for your support! :)

One thing I would like to reiterate is that Stephen_C is a volunteer here on our forums and in our Crowdin translation project, and is not an employee of AgileBits (although I think I speak for everyone here when I say we think of him as part of the team/family). He volunteers his own time to help other customers on our support forums, and with translations on Crowdin. There are many other volunteers who help with the translations as well. If you think a translation can be improved, it's enough to simply let us know, and we'll be happy to pass that along to our developers. Or better yet, please feel free to join the Crowdin project to help make the translations the best they can be! If you'd be interested in helping, you can sign up for an account here: http://crowdin.net

Now as far as new/additional item categories are concerned, as Megan explained, it's more difficult to do that than it might seem. That doesn't mean we'll never add more, but we'd need to make significant changes to the database structure and coordinate those changes across several different supported platforms, as well as make sure those changes won't cause a problem when syncing with previous versions of the software. Is it possible to add more categories? Of course! And hopefully we will, but it might take longer than you're willing to wait.

I completely understand why a SIM category (or other categories) would be useful for you. However, please keep in mind we do receive many, many requests for additional categories from our customers (not to mention other feature requests), and unfortunately we simply can't add them all. Even if we could, having such an enormous list of categories to choose from would likely cause a lot of confusion and complaints (and we would probably still receive requests for additional categories).

Personally, I think a better solution would be to add the ability for customers to create their own, custom categories. And that's something we'd definitely like to do, but will take a lot of time and resources to implement that. If and when we do, it would likely be part of a larger UI/category redesign. We can't just drop everything else in order to tweak the categories, though - it isn't fair to the other things that need our attention.

If having a SIM category (or other categories you have in mind) is important enough to you that you'd consider switching to a different password manager, we would certainly be sad about that - but we also realize there's no single password manager that is the right fit for everyone. Ultimately you would need to make the decision you feel is best for your own needs, and while we hope you'll continue using 1Password, we understand if you don't.

If you do decide to keep using 1Password, there are a couple suggestions that might be helpful for you. We've already suggested using Secure Notes for data that doesn't fit anywhere else, and you can also add custom fields to Secure Notes (or other items) for the information you want to store there.

If you want to create multiple items with the same, custom fields (similar to being able to create your own custom categories), you can create a blank item (Secure Note or otherwise) and add your custom sections/fields (and even a custom icon if you want) before saving it. That can serve as a "template" you can use to create (for example) multiple SIM items. Simply right-click on that blank item to duplicate it, and fill your information in the copy the way you want. Essentially, this lets you have custom templates so you don't have to keep adding the same custom fields/sections all the time. You can even add a Tag to those items so they're all listed together under the same tag in 1Password, and/or collect them together in a Smart Folder if you'd like.

I don't expect any of this will change your mind of course, but I wanted to mention it in case you find it useful. Again, we really do appreciate your feedback - it's important for us to know what you and the rest of our awesome customers want. I hope we'll be able to make improvements in the future that you'll enjoy! In the meantime, if you need anything else, you know where to find us. :)