not getting a response to email for lost password

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I have been using 1Password(4) for quite some time and now it is asking for my license to get in. I am sending my email request as directed but I am not getting a response. I have checked my spam.


1Password Version: 4
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:not getting a response to email for lost password

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  • MikeT
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    Hi @Kelly Gillespie,

    Is the email address in your forum account the same email you wrote to us from? I looked up both your name and email address, I found nothing in both of our email support and our store systems.

    Can you email us again at support+license@agilebits.com with the purchase information and we'll look into it for you. Please do let me know here as soon as you do, so I can look for it.

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