Mac OSX and iDevice app - Tags not syncing. Changes to tags on Mac do not transfer to iDevices

robSails
robSails
Community Member

Changes to tags are not syncing.
Changes to tag names on Mac do not transfer to iDevices
New tag categories on Mac are not appearing on iDevices


1Password Version: 5.3
Extension Version: not relevant
OS Version: OSX 10.10.5
Sync Type: iCloud
Referrer: forum-search:tags not syncing

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @robSails,

    I'm sorry changes to Tags aren't syncing between your Mac and iOS devices!

    It looks like you're using iCloud sync, so it's possible you were affected by a brief issue in the iCloud servers. We have some information about that here. Apple said they've fixed the problem and we've confirmed iCloud sync seems to be working correctly again, so if that was the cause of the problem you were having, it should be working for you now.

    On the other hand, if you're still having the same problem, is it only an issue for changes to Tags? If you create a new item (Login, Secure Note, etc) in 1Password on your Mac, will that sync to your iOS devices? What if you make a change to Tags on the iOS devices - do those changes sync to your Mac?

    Let us know how it goes and if you're still having trouble syncing changes to Tags. Thanks!

  • robSails
    robSails
    Community Member

    Appears to be fixed now.
    Thanks

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Greetings @robSails,

    It does sound like you got bitten by the same blip as others then. Sorry about that but at least things seem to be working at the moment. Should you have any other questions or issues please don't hesitate to ask :smile:

This discussion has been closed.