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IE 11, browser extension button not available

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Steve Stefani
Steve Stefani
Community Member
in 1Password 4 for Windows

I'm trying to enable the browser extension button in IE 11, and it doesn't appear to be available. I've enabled the add on, but when I go to add the button to the toolbar, it does not appear in the list of available buttons.

Any help would be appreciated. I've followed the steps to re-enable the add-on, and it is enabled.

Thanks

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • MikeT
    MikeT
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    Hi @Steve Stefani,

    That usually means one of 1Password add-ons is disabled by Internet Explorer. Here's how to fix this:

    1. Open Internet Explorer and on top right, click on the gear (Tools) icon to select Manage Add-ons
    2. Select Toolbar and extensions on the left and look for 1Password in the right, you should see two components. You can right-click on them to select Enable.

  • Steve Stefani
    Steve Stefani
    Community Member
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    Thanks - that was it; i didn't realize the "Not Available" one needed to be enabled as well.
    Much appreciated.

  • MikeT
    MikeT
    Options

    You're welcome, I'm glad it is working now.

This discussion has been closed.