Editing - type comes out white so cannot see what I am editing

edited October 2015 in 1Password 3 – 6 for Mac

When I try to edit a login, there is a white box and the type is white so can't see what I am doing. I just upgraded to El Capitan and am running 1Password 3.8.20
please help

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:white type while editing


  • @suestogel as you're using 1P3 I've moved your post to the 1Password 3 legacy forum. Please read the AgileBits posts in this sticky at the top of the forum, which will explain your problem.


  • STEPHEN - thanks - if I upgrade to v.5 will it for sure work with El Capitain - don't want to spend the $ if this is "iffy" - thanks

  • 1P5 is compatible with OS X El Capitan.

    You can buy 1P for Mac either from the Mac App Store or direct from the AgileBits store. There are two things to bear in mind:

    1. If you ever want to use iCloud to sync 1P data between your Mac and any iOS device you must buy 1P from the Mac App Store because the version from the AgileBits store doesn't support iCloud sync (following changes made by Apple on the launch of OS X Yosemite). Both versions support sync of 1P data by either local wifi or Dropbox.
    2. As you have owned an earlier version of 1P for Mac you may well be entitled to an upgrade discount if you buy from the AgileBits store. That discount won't be available if you buy from the Mac App Store.


  • Hello @suestogel,

    Just to add, the copy of 1Password 5 for Mac available on our AgileBits Download page does start off in a 30 day trial mode so please do try it out before upgrading to a new licence. We'd much prefer you are confident and happy rather than you having any regret and feeling you need to ask for a refund (which you can do at any point in the following 30 days after purchase).

    If you have any questions about the two options please do ask. I think you should avail yourself of the trial though to ease any concerns you have :smile:

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