License was not sent to me and support link on site does not work

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I lost my license when I changed computers. Please send me my license again so I may properly update my account.


1Password Version: newest
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:lost-license

Comments

  • fred_lee
    fred_lee
    Community Member
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    I tried the "lost license" link and that did not work to send me the license number. Also, I tried the "contact support" email address on your website and it would not send the email as it said that address was not valid.

  • MikeT
    edited October 2015
    Options

    Hi @fred_lee,

    Can you check your spam folders? In most cases like this, the customers have found the email they're looking for in the spam folders.

    Our emails would have come from support@agilebits.com and you can email us at support+licenses@agilebits.com to get your license information if you can include the original email address you use and we can update it for you.

This discussion has been closed.