I'm also having a problem since running Windows updates on my laptop. I've been running 1Password on my Mac since 2007 with no problems. I'm using Dropbox to keep 1Password synced between the two machines and all was well until I updated Windows. Before the updates I was running IE8 but the updates installed IE9 version 9.0.8112.1624 After the IE9 update, 1Password stopped working with IE9 but Firefox appeared to work. 22 Windows updates were still recommended so I updated all. Now Firefox doesn't work other than very rarely. My problem appears to be a little different than the problem others are having. I unlock 1Password, open the browser, click the 1Password icon, unlock 1Password again as required, click the log-in button in the pop-up window. 1Password fills in the username and password but then it instantly disappears and the page reloads telling me - incorrect username and password. As far as I can tell I'm running the 32 bit version of IE9.
Thanks
Comments
You need to update 1Password to version 1.0.5.177
I checked for the latest version on the pc when I started having problems. I am running v1.0.5.177, no updates are available.
Thanks
You'll have to click a button on the site's login form to submit it, but it would be helpful to know whether the filled fields stay filled if auto-submit is disabled.
Thanks and I hope this help to get to the bottom of this problem.
Doug
Thanks, Doug.
It sounds like you were able to log in with only the username field (but not the password field) filled in. Is that correct?
If so, are you able to do the same manually (fill in the username field, leave the password field blank, and click the login button) and successfully log in to the site?
No, if I manually fill in the user name and click the log-in button, the 1Password dialogue box jumps up, asking me if I want to save the log-in for the site. I close the 1Password dialogue box and manually enter the password, click log-in and I get the 'you have entered and incorrect user name and password' message from the site.
After doing what you originally suggested, I still had to populate the password field and user name, but it was a two step process.
Here's the intended usage model:
At this point, I think the best thing might be to start over with a new and complete Login item for the site:
(Assuming the new Login item works, you can delete the old one at your convenience.)
Please try that, Doug, and let us know how it goes.
1. Open and unlock 1Password
2. Select the site from 'Logins' in 1Password
3. Click 'Edit'
4. In the submit drop-down - Change from 'if auto-submit is ON' to 'Never'
5. Click 'OK'
6. Open FireFox
7. Navigate to web-site
8. Click 1Password button
9. 1Password box pops up - click 'Log in with this forum' button
10. Unlock 1Password box pops up asking for master password - type in as required and click 'Unlock'
11. User name only field is populated on web-site
12. Now if I click within the password field - the password is entered
13. Click Login button on the web-site and 1Password box pops up asking if I want to save login for this site but I am now logged into the site
This only happens when I have disabled the auto-submit and changed to 'Never' as in #4 above. Same exact thing happens in IE9
Thanks
Then go back to the site's login page, and press Ctrl+\.
Then let us know what happens.
Thanks!
I tried to follow the five steps but didn't see the 'Create New Login' option.
1. Visited the site's login page
2.Entered my user name and password, did not submit form
3.Clicked the 1P button in the browser toolbar and a 1P box appeared
In this box I have four fields-
1. Log in with xxxxxx forum - no other choices
2. Go and Fill Login (drop-down box-only other option is 'Unassigned'
3. Fill last generated password - this box is grayed out
4. Save Login
Auto-Save Logins and Auto-Submit Logins boxes are checked.
Odd thing, I went to two sites I rarely use in order to test before testing with my most accessed sites, 1P worked fine with these sites.
Thanks
Doug, if you click on that Save Login button, as mentioned in step 3 of the 5-step procedure I described above, you'll see the Create New Login option I mentioned in step 4 and the Save button I mentioned in step 4.
Thanks for your help,
Doug
The best way to create a Login that will work is to let 1Password create it for you, so whenever you have a Login item that doesn't work, the first step is to make a new one.
Thanks for the support!
It's safe to rename a Login item, and you can add attachments, make notes, and so on.
Be careful about editing them, though: changing the names, values, types, or designations of the fields listed in "edit view" could cause the Login item not to work.
Of course, if that happens, you can always create a new Login again.