When I click on a login entry, the app closes

So frustrated right now. I just used 1password extensively yesterday.
But today when I go to use it, I login, then when I go to the login section in 1pw, once I click on
an entry, 1pw closes instantly! I can't see any usernames, passwords or websites as it just poof closes.

Then I have to open it again and the whole thing just keeps happening over and over.

Please help! Thanks!

Carey


1Password Version: 3.8.22
Extension Version: Not Provided
OS Version: OS X El Capitain 10.11
Sync Type: Not Provided

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @Carey_PA as your post relates to 1P3 for Mac I have moved the post from the 1Password for Mac forum to the 1P3 legacy forum where you will get more help.

    The first place to start is by reading the AgileBits' posts in this sticky at the top of the forum.

    Stephen

  • Carey_PA
    Carey_PA
    Community Member

    Ok thank you.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hello @Carey_PA,

    I apologise for all the frustration you're experiencing. The crux of the issue is 1Password 3 is old enough now that all the changes to OS X mean 1Password 3 is simply not compatible with El Capitan. Hopefully the sticky Stephen_C linked you to helped explain the situation and why an upgrade to 1Password 5 is pretty much the only solution. If you have any questions at all please do ask.

This discussion has been closed.