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I 'll be charged the update payment double.

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Nori
Nori
Community Member
edited December 2015 in 1Password 3 – 7 for Mac

Please check the situation and cancel a bill.
Hope hear from you soon.

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  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hello @Nori,

    I have refunded both purchases from the 15th as you have a 1Password 5 licence already from your purchase in June. After posting this reply I will send you an email with your current licences.

    Please let us know if we can be of any more assistance.

  • Nori
    Nori
    Community Member
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    Hi,littlebodytables,
    Thank you for your reply and refunding.
    I checked my current licences. Please let me know it means.
    Do I have 5 licences? Is each is different?

  • littlebobbytables
    littlebobbytables
    1Password Alumni
    Options

    Hello @Nori,

    You did have four licences and I've refunded two. I would recommend using the download link for licence listed last in the email. If you use that one you cannot go wrong.

    Does that help at all?

This discussion has been closed.