Lost an external hard drive while trying to reformat a volume as an encrypted vault

Knox started the process of wiping the existing data and reformatting and hit an error. All I could do was click out of the error message. Now, the external hard drive is not accessible. Can't access the external hard drive in Finder. What are my next steps? Thanks.


  • Andrew_AGAndrew_AG

    Team Member

    Hi Ron,

    I received the email from your wife requesting the refund, which I've processed. I am glad to hear you were able to access the external drive afterwards.

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