Vault in OneDrive isn't found and manually opening opvault leads to crash

grmp
grmp
Community Member
edited April 2023 in 1Password 7 for Windows

I'm dealing with two bugs on my 950:

  1. OneDrive "Auto-Lookup" doesn't find any vault. Manually it works for agilekeychain and opvault
  2. When trying to open the opvault the app loads a while, then crashs. Agilekeychain works well.

CrashLog shows the following:

Downloaded `default\band_0.js`. (3.56 sec)
Downloaded `default\band_1.js`. (1.65 sec)
Downloaded `default\band_3.js`. (0.88 sec)
Downloaded `default\band_2.js`. (1.94 sec)
Downloaded `default\band_4.js`. (2.70 sec)
Downloaded `default\band_6.js`. (2.25 sec)
Downloaded `default\band_5.js`. (1.03 sec)
Downloaded `default\band_7.js`. (1.67 sec)
Downloaded `default\band_B.js`. (1.65 sec)
Downloaded `default\band_8.js`. (2.65 sec)
Downloaded `default\band_9.js`. (2.62 sec)
Downloaded `default\band_A.js`. (2.22 sec)
Downloaded `default\band_D.js`. (1.92 sec)
Downloaded `default\band_C.js`. (2.24 sec)
Downloaded `default\band_E.js`. (2.58 sec)
Downloaded `default\band_F.js`. (2.61 sec)
Exception=`System.AggregateException: TaskExceptionHolder_UnhandledException ---> System.Exception: Unspecified error (Excep_FromHResult 0x80004005)
   at SharedLibrary!<BaseAddress>+0x329115
   at SharedLibrary!<BaseAddress>+0x329317
   at SharedLibrary!<BaseAddress>+0x3292c5
   at SharedLibrary!<BaseAddress>+0x32927d
   at SharedLibrary!<BaseAddress>+0x2bcea1
   at SharedLibrary!<BaseAddress>+0x601e61
--- End of stack trace from previous location where exception was thrown ---
   at SharedLibrary!<BaseAddress>+0x329115
   at SharedLibrary!<BaseAddress>+0x329317
   at SharedLibrary!<BaseAddress>+0x3292c5
   at SharedLibrary!<BaseAddress>+0x32927d
   at SharedLibrary!<BaseAddress>+0x2bcea1
   at SharedLibrary!<BaseAddress>+0x6811d1
   Exception_EndOfInnerExceptionStack

That error repeats.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • DBrown
    DBrown
    1Password Alumni

    @grmp, can you help me understand what you mean by "OneDrive 'Auto-Lookup'"? Thanks!

  • grmp
    grmp
    Community Member

    Of course, sorry for the weird wording:

    As "auto-lookup" I refer to the function, which detects if there is any Vault on my OneDrive, after which the "You can enter the Link below"-Popup follows.

    Maybe Auto-Discover would have been clearer? :blush:

    Better that way?

  • @grmp thanks for reporting this, we are working on fix. Meanwhile it might help if you turn off "Use system consent verifier" in Settings\Options.

  • grmp
    grmp
    Community Member

    @SergeyTheAgile Great to hear that. Unfortunately turning off the verifier still leads to app crashs - and I had to do a erase to change it.

  • DBrown
    DBrown
    1Password Alumni

    We'll get a fix published as soon as we have one that seems to solve the problem.

    Thanks so much for your patience, @grmp!

This discussion has been closed.