Chrome on Windows 10 cannot locate 1Password helper

Everytime I try to install it cannot locate 1Password helper. I am using Chrome on Windows 10. When I tried to manual install it won't let me enable the extension.


1Password Version: Not Provided
Extension Version: 4.5.9.10
OS Version: Windows 10Pro
Sync Type: Not Provided
Referrer: kb-search:Chrome, kb:install-browser-extension, kb-search:cannot locate 1password helper, kb:cannot-install-extension

Comments

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @Rywhaley,

    Can you open the main 1Password program and go to the Help Menu > Restart 1Password Helper, now try restarting Chrome and see if it works now.

    If it does, try rebooting your computer to confirm it still works. If not, you might have Windows configured to not auto-start 1Password Helper upon startups. Check your Task Manager > Startup tab to confirm 1Password is enabled in there and if you don't see anything, you'd need to click on Show more details to view the Startup tab.

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