how to paste license from email v 3 into v6 to validate 6

Dixiedoerr
Dixiedoerr
Community Member

Upgraded from v4 (with license from v3) to v 6. Got license from agilebits via email. Instructions do not give link, but say to "paste into license field." Program has no way to do that. Have tried copying to download files - greyed out. How to we get license validated?


1Password Version: v.6.0.2
Extension Version: 4.5.3
OS Version: OS 10.11.2
Sync Type: WiFi
Referrer: forum-search:upgraded to v6 from v4. Had license for v3 - got email. Told to "paste in license field." Can't

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited February 2016

    @Dixiedoerr - Your license key for 1Password 3 will not work with any of the later versions. The upgrade from version 3 to version 4 required an upgrade payment, and at that time, AgileBits discontinued use of the alphanumeric key and introduced a license file to install to register your copy. There was a bug in version 4 that allowed some users to continue to use it without registering, but that bug was fixed some time ago. The better news is that all of the upgrades since version 4 have been free to registered users.

    You can see your discounted price for the upgrade by entering your license key for version 3 on the upgrades page of the AgileBits web store. The direct link is here.

    You really will need to upgrade. Version 3, which has seen no updates or development since version 4 arrived in 2013, no longer works well with the latest version of OS X, which you report you are using.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @Dixiedoerr,

    I hope hawkmoth's answer was helpful for you! Sorry for any confusion about that. Hopefully you're all set now, but if you have more questions or need anything else, just let us know. :)

This discussion has been closed.