I just purchased this yesterday and its blocking me out. Can you help me or can I get a refund? Th
I wrote the password down with apple staff it worked now it doesn't the first time Im trying to use it
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:forgot-master-password, kb:master-password-not-accepted
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@ML66 these two this knowledge base articles may help you:
My Master Password is not being accepted. What should I do?
How do I start over with an empty vault?
Note that the instructions in the second article differ depending on whether you bought the app from the Mac App Store or from the AgileBits store.
Stephen
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