Use Windows license for Mac

studler
studler
Community Member

I purchased a license for a Windows computer. Now I'm using a Mac. I only have the license key, for the Mac I would need a license file. How can I get the file for a Mac?

Thank you for helping me

Ueli


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:mac/, ug:mac/new-computer, kb:faq, kb:add-license

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @studler ,

    I took a quick look in our back office records for your license details, but I couldn't find any information by searching the email address in your forum profile. Please send your current license information in to support+licenses@agilebits.com and we would be happy to discuss your options. :)

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