all my logins are now labeled UNNAMED and I can't access my logins.

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Red Orange
Red Orange
Community Member
in Mac

I can see my list, however, the login names are missing and now everythings labeled NONAMES

1Password Version: 6.2.1
Extension Version: Not Provided
OS Version: OS 10.11.4
Sync Type: Not Provided
Referrer: forum-search:all my logins are now labeled UNNAMED and I can't access my logins.

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    @Red Orange you may find this recent ;AgileBits' post helpful.

    Stephen

  • Megan
    Megan
    1Password Alumni
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    Hi @Red Orange”,

    Please let me know if you have any questions after reading the thread that Stephen linked to, it should help you get sorted out. :)

  • Red Orange
    Red Orange
    Community Member
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    So far everything is back to normal after following the thread that Stephen linked. I had to delete the data on my iphone. However I'm frustrated that I had to use a backup from April 6 to solve the problem and as a result I lost 20 items that I added after April 6.
    :|

  • Megan
    Megan
    1Password Alumni
    Options

    Hi @Red Orange”,

    I sincerely apologize for the frustration here. As Kevin mentioned in the other thread, we are looking into this issue, and we’ll do all we can to have it resolved soon.

    If you have any other questions about 1Password, we’re here to help. :)

This discussion has been closed.