Turning a guest into a member

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Narius
Narius
Community Member
edited April 2016 in Families

Hi. I've invited someone but they've ended up being a guest. (My fault perhaps?) How can I convert them into a family member in Families?


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Referrer: kb:teams-admin-access-control, kb:teams-faq, kb-search:turn a guest into a member, kb-search:I've invited someone, but they've appeared as a guest. How do I convert them to a family member?

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  • Narius
    Narius
    Community Member
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    Sorry - solved it. Deleted and re-added.

  • guillaumeserton
    guillaumeserton
    Community Member
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    Is there any time limitation for a guest because you said "they've ended up being a guest"?

  • Jacob
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    Hi @Narius! Glad you sorted things out on your own. Converting Guests to members isn't currently possible, so the workaround you used is best. :)

    @guillaumeserton I'm not sure what you mean. There are no limitations for how long a Guest can be on the account or when they can accept their invite. They're treated the same as members in those ways.

  • Narius
    Narius
    Community Member
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    Actually didn't know much about guests - wasn't even aware of them really or even the extent to which they can operate. Kind of cool really. (Is there a limit as to how many guests you can have? Does it impinge on the no. of members?) But in this case I wanted them to be able to share ownership of a vault, so member was my intention.

  • Ben
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    Is there a limit as to how many guests you can have?

    No, but only 2 are included with the subscription price. After the first two they will be charged at the same rate as additional family members.

    :)

    Ben

  • guillaumeserton
    guillaumeserton
    Community Member
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    Why charging them at the same cost as family members. Isn't better in that case to create members rather than guest for the same price?

  • Ben
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    Isn't better in that case to create members rather than guest for the same price?

    Perhaps in some use cases. But certainly there are times when an organizer will want a user to only have access to a single shared vault, and not have their own personal vault or access to the family shared vault. House sitters may be a perfect example of this. You may want to give one or more people access to a vault that contains information like:
    The PIN for the security system
    The code to open the garage door
    The hidden location of the spare key
    The Wi-Fi password

    But they aren't really a part of the family, so you don't necessarily want to give them access to:
    The VIN numbers of all the family vehicles
    Everyone's wills
    The location of the burred treasure

    Etc.

    ;)

    Guests certainly have a place and it isn't necessarily true that a family member account will always be preferable to a guest account.

    Ben

  • guillaumeserton
    guillaumeserton
    Community Member
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    You right, but for the same price, i will always choose a family member rather than a guest. :)
    Shared vault is not an issue anymore since we can delete it. (First thing i did in my case).

  • Ben
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    And that is of course your prerogative. :)

This discussion has been closed.