I've followed all steps and i'm still receiving code signature could not be verified.

maw
maw
Community Member
edited April 2016 in Mac

I'm running Google Chrome Version 49.0.2623.112 (64-bit) and 1password 6.2.1. I've run through all of the steps on https://support.1password.com/code-signature/?process_bundle_id=com.google.Chrome but my chrome extension still gives me the same error.


1Password Version: 6.2.1
Extension Version: 4.5.5.90
OS Version: 10.11.4
Sync Type: iCloud
Referrer: kb:code-signature

Comments

  • Hey @maw! Sorry for the trouble. Chrome is now at version 50.0.2661.94 (64-bit). I just tested the 1Password extension, version 4.5.5.90, on that version of Chrome and things worked fine. Could you update and try using the extension once more? If it doesn't work, we'll need a bit more info about your setup. Could you create a diagnostic report from your Mac and send that over to us? Here's how: https://support.1password.com/diagnostics/mac.html

    Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

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