My Password does not work! I can cam with my Password Hint. How to make new Master Password?

My Password does not work! I can cam with my Password Hint. How to make new Master Password?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:change-master-password

Comments

  • brentybrenty

    Team Member

    @rasim: Without knowing your current Master Password, it isn't possible to change it. And (un)fortunately AgileBits has neither your 1Password data nor the Master Password used to secure it, so this isn't something we can 'reset' for you to help directly. However, please try the tips in this guide as they may help you gain access again:

    https://support.1password.com/master-password-not-accepted/

    If that doesn't help though, you will need to either restore from a backup, sync from another device, or simply start over. Please let me know how it turns out. I look forward to hearing back from you!

This discussion has been closed.