El Capitan with Version 3.8.22

I recently installed El Capitan on my mac and now 1password does not work properly. I cannot see what I am typing in any of the fields when I create a new password file. When I check for updates for 1password, it says I'm up to date. However, I've read there is a more recent version. Please help, what do I need to do to upgrade?

1Password Version: 3.8.20
Extension Version: 3.8.20
OS Version: 10.11.5
Sync Type: dropbox
Referrer: ug:mac/, kb-search:el capitan troubleshoot, kb-search:el capitan, kb:pro-features-faq


  • MeganMegan 1Password Alumni

    Hi @BaileyQueue,

    There is a more recent version of 1Password, one that will work beautifully in El Capitan. However, you won’t see it as an automatic update because it was a paid upgrade.

    The good news is that you get a loyalty discount as an existing 1Password user! Just enter your current license information on our upgrade page to see your available discount. :)

    I hope this helps, but if you have any questions, we’re here for you!

  • Ah i c, Thank you Megan!

  • brentybrenty

    Team Member

    On behalf of Megan, you are most welcome! It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

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