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Can't switch from mac version 6 to windows version 4

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nmerten
nmerten
Community Member
in 1Password 4 for Windows

Hello,

I've bought a license for 1Password for Mac. Now, i switched my operating system from osx to win10 and i'd like to use 1Password. The number of my saved passwords is a lot higher then 20. I tried to take the uuid of the license file for the mac version, but 1password told me, the license is not valid. Can you help me with my license problems?

1Password Version: 4.0.6
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided
Referrer: forum-search:Can't switch from mac version 6 to windows version 4

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  • MikeT
    MikeT
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    Hi @nmerten,

    The license for the Mac version cannot be used in the Windows program, you need a separate Windows license or the newer license that covers both Mac and Windows.

    Could you email us your license information at support+windows@agilebits.com and we'll help you with this.

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