Downgrade from Team to Basic

How can I get my account off Team and just use it for me (Basic)? It says my account is frozen and wants me to buy a Team account for $69. Do not need Team and just want the basic service for myself.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:switch-from-mac-app-store, kb:frozen-account


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