[1Password 6.3] Cannot edit my entries

When I try to edit any entry, the the Application (on OS X) immediately asks for the master password (it completely locks up the application) and then opens it back up. No matter what I do, I cannot edit it.
I was also having problems with it sending me ten million requests to log back into iCloud, but none of the workaround worked. I decided to just ditch iCloud and sync with dropbox until this is all figured out.
At this point, I cannot use the application at all...


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:undefined, kb-search:cannot edit

Comments

  • By locking up the application, I mean closing it down, and making me enter my master password again.

  • PilarPilar

    Team Member

    Hi @sergio_101,

    I'm sorry to hear about the problems that you're having with 1Password. The issue with iCloud is a very annoying one that's affecting a lot of people, we're working hard on fixing it. Syncing with Dropbox for now is the easiest way to fully put aside the issue. The problem with 1Password locking whenever you try to edit something is quiet intriguing and sounds very annoying! In order to check what's happening with it, I'd like to ask you to please create a Diagnostics Report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the Diagnostics Report(s) to an email message addressed to [email protected].

    Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

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