Can't installing Firefox extension

auraskys808 · April 2016

Can't installing Firefox extension
The addon could not be downloaded because of a connection failure.
I use the latest version of Firefox 45.0.1
It is blocked or not.? I have been using kaspersky interner security 2016(16.0.1.445)

1Password Version: 4.6.0.604
Extension Version: \
OS Version: windows10
Sync Type: Not Provided

MikeT · April 2016

Hi @auraskys808,

That is blocked by your AV.

Try the guide here to see if it will work: https://support.1password.com/cannot-install-extension/#firefox

zant · June 2016

I'm a new 1pw user and I'm just getting everything set up. I also had this same issue with Firefox 47.0 today.

I followed the guide @MikeT mentioned at https://support.1password.com/cannot-install-extension/#firefox with success.

Thanks! Very pleased with 1Password as my new password manager!

MikeT · June 2016

Hi @zant,

That's great, thanks for letting us know, and you're welcome!

Can't installing Firefox extension

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