Payment Failed

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AUSFestivus
AUSFestivus
Community Member
in Business and Teams

Morning,

Received an email this morning saying the payment had failed for our teams account.
It has succeeded previously up till now.

The card used has not expired.

When I logged in as a billing admin it is asking me to re-add my card information.

What's going on?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • nmott
    nmott
    1Password Alumni
    Options

    @AUSFestivus payments can sometimes fail if a bank (or our processor) is a little overzealous. You can add your credit card again; if you receive the same message, please email us at support@agilebits.com so we can talk about what's happening in a more private setting :)

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