Payment Failed


Received an email this morning saying the payment had failed for our teams account.
It has succeeded previously up till now.

The card used has not expired.

When I logged in as a billing admin it is asking me to re-add my card information.

What's going on?

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  • nmottnmott 1Password Alumni

    @AUSFestivus payments can sometimes fail if a bank (or our processor) is a little overzealous. You can add your credit card again; if you receive the same message, please email us at [email protected] so we can talk about what's happening in a more private setting :)

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