1Password (Dropbox) not Syncing between Home PC & Work Laptop [Resolved after checking paths]
Hello
I am facing some issues with 1Password and I am not really sure how to fix or even investigate. Here is what you need to know.
Home PC
OS: Windows 10 Pro 64bit (all updates installed as of 21 Jul 2016)
1Password: version 4.6.0.604
Work Laptop
OS: Windows 7 Pro 64bit (all updates installed as of 21 Jul 2016)
1Password: version 4.6.0.604
My vault is on Dropbox (as far as I know). Why aren't the new password entries being synced between the two?
Any help would be greatly appreciated.
Thank You
1Password Version: 4.6.0.604
Extension Version: 4.5.7.90
OS Version: Windows 10 Pro
Sync Type: Dropbox
Comments
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Hi @Ciwan,
In most cases, we've found that Dropbox was not running or was having an issue. Once reinstalled, it works.
First, try to put a sample text file in the Dropbox folder and see if it shows up on the other computer. If it doesn't show up, reinstall Dropbox and see if that'll resolve the issue.
The other common reason is that you have two separate 1Password vaults in the Dropbox folder and 1Password on the both PC is looking at the different one. Open 1Password on both computers, unlock and go to the File Menu > Preferences > General. Make sure the path next to 1Password Vault is the same.
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Thank You Mike!
I followed your advice in checking where the vault was sitting for each installation. It turns out the laptop installation was pointing at a vault in Downloads folder! Not Dropbox. I don't know how that would have happened, but at least things are syncing now that I've made sure both are pointing at the same vault.
I'll delete the other vault I had.
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Thank you, nothing else at the moment. All is good :)
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That's great to hear and you're welcome.
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