Hi, I want to downgrade from the free trial family plan to individual. I see and understand the directions given in other threads -- go to my account and click on Family Settings... however when I do this, I don't see any options except to delete my family account. I only have one guest on my account and i've suspended him. I can't figure out how to delete him and I'm wondering if that's the issue? Help, please.
@Megadiva: Sorry for for the confusion! That's exactly it. You'll need to have only a single member in your 1Password Families account to be able to switch to the individual plan, so you'll need to delete them, rather than merely suspend them:
You can do this from Admin Console > Members > (name) > Delete. I hope this helps!
Yes, thank you!
Happy that brenty was able to help you, @Megadiva. Thanks for stopping in again to let us know.