Just changed my phone and didn't give shop my 1Password password. now can't get in

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davidratcliff
davidratcliff
Community Member

Tried to log on but didn't have enough of the information required


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Just changed my phone and didn't give shop my 1Password password. now can't get in

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  • davidratcliff
    davidratcliff
    Community Member
    Options

    Help!

  • Hi @davidratcliff.

    Prior to changing devices, had you configured sync with Dropbox, local storage, or Wi-Fi? Also, do you have 1Password data on any other devices? We don't host your local 1Password for Android data, so unless you're using one of our new hosted accounts, we won't be able to recover it for you.

    However, if you have access to the old device, or if you've synced anywhere, we can certainly help migrate your data to your new phone. Let us know what you find out!

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