To protect your privacy: email us with billing or account questions instead of posting here.

Live Conversation Support

Any way to get support from a live person via a phone call. I am new to this and completely lost with the process. Also pd 65 for app.Please help


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Any way to get support from a live person. I am new to this and completely lost. Also pd 65 for app.

Comments

  • Hi @tonydevencenzi! We'd be happy to help out. :) What platform are you using 1Password on, and did you just download the app or do you have an account? If you're not sure whether you installed the app, just head to https://1password.com/downloads to get it.

    If you have it and aren't sure where to start, no problem. The first thing I did when I got 1Password was save a new password in Safari, which is my browser. I did that with the help of the extension. You can get that here if you don't have it: https://agilebits.com/onepassword/extensions

    Once you set up 1Password and log in to a site, it will ask you to save that username and password as a Login item. Keep doing that and you'll get a nice collection of your passwords. You can then change them to something more secure using the built-in password generator. We've got a nice guide for that, including a video:

    Change your passwords and make them stronger

    And, of course, we have some awesome user guides at https://support.1password.com. I'd recommend perusing them to help get started with things. If you have some questions, we'd be happy to answer them with a few more details about your setup.

    Regarding phone support, the forum or email are the best way for us to help you in a timely manner. Talk to you soon!

This discussion has been closed.