1password is not registering any of my sign ins for firefox

1pass isnt saving any data from firefox and the plugin is not visible in the toolbar though when i go into add-ons its available. i have redownloaded the plug in, and have all the most updated versions of software as i downloaded everything today. please advise

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
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  • brentybrenty

    Team Member

    @nicklion: I'm sorry for the trouble! Unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Since you left that information out of your post, please tell me the OS, 1Password, browser, and extension versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action.

    The more information you can give, the better. For instance, there are at least 10 current (stable and beta) versions of the 1Password app you could be using, depending on the platform (as well as multiple browser extensions), so it's really important that we have the specifics. Thanks in advance! :)

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