1Password extension is no longer working with Sierra

After upgrading to the Sierra OS, the 1Password extension no longer works. When I start the application it cannot locate the 1Password data file. Did I just lose everything or is it hidden someplace?


1Password Version: 3.8.22
Extension Version: 4.5.9
OS Version: OS 10.12
Sync Type: iCoud & Time Machine
Referrer: kb:undefined, kb-search:sierra

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @bhaaser: Sorry for the confusion! The 1Password extension you've installed only works with 1Password version 4 or newer, not 1Password 3. I'd be curious to know which version of OS X to upgraded from, since 1Password 3 and its extensions haven't been under active development for years and aren't compatible with newer OS X/macOS releases; it supports Snow Leopard and Lion. You can find more details in the announcement at the top of this forum category.

    The best thing to do would be upgrade to 1Password 6, which fully supports Yosemite, El Capitan, and Sierra...and especially since you appear to already have a license, which I've resent via email. I hope this helps. Let me know if you have any other questions! :)

This discussion has been closed.