Double check in on sites

First, sorry for the poor englisch from this old digibeet from the Netherlands.

When i check in on a site i click 1p and de site opens and then i must again filling in my check in accounts to go to the personal page, and that isn't working on iphone and ipad and mac. On de mac it is easy to do bij hand because 1p opens again but not on my ipad and phone.

Is there a little trick

Txs from the old digibeet from Holland and

Keep healty and enjoy


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • BenBen AWS Team

    Team Member

    Hi Digibeet ( @luckyme ),

    Thanks for taking the time to write in!

    Is the problem that the 1Password extension is not appearing within Safari? If so you can find instructions on enabling that here:

    Enable the extension | 1Password for iOS

    I hope that helps!

    Ben

  • Hi Ben,

    did exactly as in the manuel you send to me, but it isn't working.

    The button s shows on de activitie line, but not when i am already in a site.

    It isn't a great issue but makes 1p life much easier when it works.

    any other ideas or what do i wrong?

    greatings

    Luck

  • BenBen AWS Team

    Team Member

    @luckyme,

    but not when i am already in a site.

    I'm not sure I understand. Could you please try following this guide and let me know which step you get to where you start running into trouble?

    Fill items in Safari | 1Password for iOS

    Please let us know. :)

    Ben

  • I try too send two screen shots, it will not work as i want

    It goes wrong in the first picture.

    When I open safari the 1p button is available, as the first one, next to kopieer en druk af etc

    I open a site with 1p (of course), push the figure with de arrow up, ip isn't there, the others are.

    Hope i did make it clear for you,

    Lucky

  • BenBen AWS Team

    Team Member

    Lucky,

    If you are trying to login to sites within the 1Password app itself (not in Safari) you'll use the key icon next to the "arrow up" ("Share") icon:

    2nd icon in from the right.

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

  • Hi Ben,

    It isn't working like I think it would.
    I look at the sites on my mac easy for me.

    Thanks so far and all the best

    Lucky

  • nmottnmott 1Password Alumni

    @luckyme I just want to clarify what's happening here:

    1. You're visiting a website that requires you to sign in twice.
    2. When you sign in the first time, the 1Password for iOS extension appears and fills in your information correctly.
    3. When you go to sign in the second time, the extension doesn't appear as an option from the Share menu.

    Is that the case, or am I misunderstanding?

  • It is not a big isseu nmott, but it is as you write.
    1p opens a site in ios then i must log in in a personal page with name and password.
    On the mac i do that manuel (is this a good word).
    I go to the site om the mac and not on phone/ipad.

    I try later again, now i destroi more then i make oke and i must travel now.

    Greatings

    Lucky

  • nmottnmott 1Password Alumni

    @luckyme thanks for confirming. If you can tell me what site this affects, I might be able to figure out what's happening. Can you let me know whenever you get the chance?

  • Nmott hi,

    It is www.nuon.nl a electricty firm, i log in and i can go to a personal page and there it goes wrong!

    Boarding now

    Keep well

    Lucky

  • Hi @luckyme,

    I’m sorry it has taken us a while to reply to you here! I have an idea though that might help you out. From your earlier posts, it sounds like you also use 1Password on your Mac. Let’s try saving a new version of the Login there and see if that works better:

    Save a New Login Manually

  • Hi Megan,

    Two days is not a while

  • Sorry there goes something wrong,
    When i am back in my home, i guess in three to five days i will try it and let you know

    Keep well

    Lucky

  • Hi @luckyme,

    Well, for our team, 2 days is longer than we want to leave a user waiting for a response, but we appreciate your patience.

    I hope you enjoy your travels, we’ll be here when you get home - hopefully we can get this straightened out. :)

  • Hi Megan,

    My trip was much much much longer as i wish.

    Back to my problem, and:
    I tried to login with the key and it worked to locked in on the site we talked about
    Why I don't know, well it worked.

    I see i have now OS sierra and this one put my safari ext from 1p in my garbich bucket.
    (sorry for my bad english)
    I will see what this means and if i need help you will find me here again.

    Keep well and happy

    Lucky

  • BenBen AWS Team

    Team Member

    Thanks for the update Lucky. If there is anything else we can do, please don't hesitate to contact us.

    Ben

This discussion has been closed.