I'm getting a "Updated Version Required" going back to 6 from 7 plus, I have latest version

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SandMan
SandMan
Community Member
in iOS

I am going back from a iPhone 7 plus to my 6 and getting a "Updated Version Required" when I'm trying to open 1 Password. I think I have the latest version installed already.

1Password Version: 6.4.5
Extension Version: Not Provided
OS Version: 10.0.2
Sync Type: Dropbox
Referrer: forum-search:I'm getting a "Updated Version Required" going back to 6 from 7 plus, I have latest version

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  • Ben
    Ben
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    Hi @SandMan,

    I'm sorry to hear about the difficulty. I noticed you mentioned you are syncing your data to Dropbox. Is all of your data present on Dropbox? Does the iPhone 7 still have all of your data as well? If so I'd recommend uninstalling 1Password on the iPhone 6 and then reinstalling:

    http://j.mp/1PasCS

    Thanks!

    Ben

  • Ben
    Ben
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    @SandMan,

    It looks like you are trying to sign into a 1Password.com account, but don't have one. You need to select the "use without an account" option and then set up Dropbox syncing.

    Ben

    P.S. As your last screenshot contains your email address I'm removing it from your post.

  • SandMan
    SandMan
    Community Member
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    I've used 1password for years on my Mac and my iPhone. Could I have done that without an account?

  • Ben
    Ben
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    Yep! Accounts are actually a new thing. They were just introduced in November of last year.

    Ben

  • SandMan
    SandMan
    Community Member
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    OK, I'm trying to do it now. It shows a Sign-in-address in grey. Is that it, and if not how do I find out what it is?

  • SandMan
    SandMan
    Community Member
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    And how do I get the key for my iOS app?

  • SandMan
    SandMan
    Community Member
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    I don't know what those $ numbers are or where they came from.

  • SandMan
    SandMan
    Community Member
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  • SandMan
    SandMan
    Community Member
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    Sorry, here is what I was trying to post:

  • SandMan
    SandMan
    Community Member
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    I have the app working now. As a single user do I need an account and why?

  • Ben
    Ben
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    @SandMan,

    Thanks for the update. Account keys only apply to our new account based services. You can read more about that and the benefits of such here:

    1Password

    Thanks!

    Ben

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