i noticed that my 1Password stopped working on my MacBook after installing Siri. what can Ido?

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younis_northyork
younis_northyork
Community Member
in iOS

I had my 1Password6 working fine for about 5 months now. couple of days age I downloaded and installed the Siri on my McBook system: macOSSierra. after that I can Open the1Password and access the menu list however by clicking any item from list ,I cannot the webpage or access any account . just I get the log on page of the site asking me to enter the password as i usually did without using 1Password. Any solution?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:i noticed that my 1Password stopped working on my MacBook after installing Siri. what can Ido?

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  • Ben
    Ben
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    Hi @younis_northyork

    Thanks for taking the time to write in. I'm sorry to hear about the trouble. I'd like to ask you to create a Diagnostics Report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

    Ben

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