How do I undo signing up for individual account?
I was trying to set up 1Password on a new Android device and followed the setup instructions requesting the app key which led me down a path to sign up for some monthly billing account. How do I undo this? I really, really feel tricked/duped into signing up for a monthly fee when I have already paid on both iOS and Android platforms for a perpetual license, bonus/pro features, etc.
Now my Mac app says I'll lose access to my vault if I sign out of this new account. How on Earth do I undo this? Also, I've been a loyal user for years but this is seriously making me reconsider continuing to use this app. I feel tricked. Please help me fix this so I don't lose access to all my passwords in the next 30 days.
Also, this is a TERRIBLE experience.
1Password Version: (was 5 - ??)
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Dropbox
Referrer: forum-search:undo account signup
Comments
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Hi @becka! I'm sorry for the confusion. If you already paid for 1Password on those platforms, you can use that purchase on new devices as well with Dropbox:
How to move your 1Password data to a new computer or device
Now my Mac app says I'll lose access to my vault if I sign out of this new account. How on Earth do I undo this?
Not to worry. Your new account only contains items if you migrated them to it. You can sign out of the account and your vaults that are not in it will stay on your computer.
You can also delete the account you created by signing in from https://my.1password.com, clicking your name in the top right, and choosing My Profile. There's a link to delete the account at the bottom of that page. Now you should be all set to use 1Password on your new devices. :)
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Thanks for responding. Is there a way to confirm that nothing has been migrated before I delete the account?
edit: Never mind, I figured it out.
Are you guys open to some feedback about your online instructions? This is what led to all of the confusion.
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