Everytime I try to use the 1Password Keyboard app feature it causes 1Password to crash in at least the latest version.
1Password Version: 6.4.1b2Extension Version: Not ProvidedOS Version: 6.0.1Sync Type: Dropbox
Thanks for submitting this crash, @Philippe23! Could you please update to the latest beta (6.5b1) and try again? Let me know if you are seeing this crash still. Thanks.
@saad: Still crashing with 6.5b1.
Thanks for confirming that for me. While I don’t see the crash on my devices, I was able to pull up a crash report that describes this issue. I have brought it up internally and we will look into resolving the problem for a future release.
@Philippe23 We looked into this further and determined the source of the crash based on the reports. On our end, the logic seems to make sense and we were never able to replicate the behaviour you reported. I like to find out if there is something we are missing.
Are you experiencing this crash in a specific app or does it happen anywhere you use the 1Password keyboard?
I'd also like to ask you to create a Diagnostics Report from your Android device:
Attach the Diagnostics Report(s) to an email message addressed to [email protected].
Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly.
Once we see the report we should have a better understanding of your 1Password configuration. Thanks very much!
Support ID #YRK-89865-142
Mark Support ID #JGJ-38135-898 as duplicate/close, somehow that one did not include the attachment. (That's what I get for trying to do it during a meeting. )
Thanks @Philippe23! We'll take a look and get back to you shortly.