I just bought 1Password. Successfully installed; entered license key; but get the above message
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niranjan_mayya
Community Member
I just bought 1Password for Windows. Successfully installed; entered License Key.
But the screen I see says "Your rank vault is locked"
How do I get in ? I never got the opportunity to create a master password.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Your rank vault is locked - error message
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@niranjan_mayya: It sounds like you have an old vault named "rank" from a previous installation which 1Password is loading. But you can create a new vault from the File menu. I hope this helps. Be sure to let me know if you have any other questions! :)
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