1Password and Safari

tonyis
tonyis
Community Member

I tried to install the extension in Safari as stated in the direction. When doing so I get the following.
Safari can’t install this extension. An error occurred while installing the extension “1Password”.
What do I need to do to get the extension to install. It worked fine in Chrome.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @tonyis does this knowledge base article help?

    If you see "Safari can't install this extension"

    Stephen

  • AGAlumB
    AGAlumB
    1Password Alumni

    @tonyis: Indeed, sometimes Safari gets a bit confused and doesn't properly replace the existing extension, so be sure to try removing it first before installing. Let me know how it turns out! :)

  • tonyis
    tonyis
    Community Member

    Deleted old extension and new one installed properly. Thank you

  • Drew_AG
    Drew_AG
    1Password Alumni

    That's great news, I'm glad it worked correctly after deleting the old extension! On behalf of Stephen and Brenty, you're very welcome. If you need anything else, be sure to let us know - we're always happy to help. :)

This discussion has been closed.