To protect your privacy: email us with billing or account questions instead of posting here.

Problem Downloading & Activating 1Password Families, which was included in Parallels upgrade bundle

Options
larry_mccandlish
larry_mccandlish
Community Member
in Memberships

I followed the link to 1Password.com provided by Parallels.com and then clicked on the "Claim your free year" button. The button tried to link me to the server start.1Password.com but my Safari browser responded by saying it could not connect because it could not establish a secure connection.

1Password Version: 1Password Families (New Version)
Extension Version: Not Provided
OS Version: OS X10.10.2
Sync Type: Not Provided

Comments

  • SeanFoster
    SeanFoster
    Options

    Hello @larry_mccandlish, thanks for taking the time to write in though I’m sorry to hear about the trouble here. I looked up your email address on our end and see you now have a Families account with the Parallels promo code applied so I believe you may have been one step ahead of me here. Can you confirm for me you were able to setup and have consistent access to your new 1Password Families account? :)

  • larry_mccandlish
    larry_mccandlish
    Community Member
    Options

    Thanks Sean,

    The link worked on the third try. I don't know why. Anyway I'm now setup!

  • Jacob
    Jacob
    Options

    Glad to hear it! :) On behalf of Sean, you're welcome.

This discussion has been closed.