Cannot create new groups in Admin Console

I started a free trial to try out the product so I'm both the owner and an admin. When I look at Groups tab, I only see the existing default Groups but don't see a way to create a new group. The documentation says there should be a + button next to the search field, but it doesn't show up for me.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:groups


  • JacobJacob

    Team Member

    Hi @christine_hao! Thanks for trying out 1Password Teams. :) Custom groups are available with the Pro plan. If you're on the Standard plan, you can switch to the Pro one by signing in to your account in a browser, then clicking your team name in the top right and choosing Billing. Hope that helps!

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