I can open my account but not access my info

nancyarriaza
nancyarriaza
Community Member
edited January 2017 in Lounge

I open my account to the settings page only. I cannot get off of that page to access my vault info. I believe there was a new update and maybe that is the problem. I am using an iPad but Apple cannot help me with this. Please help by contacting me at [Removed by AgileBits staff member to protect your privacy]

Thank you


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Referrer: forum-search:I can open my account but not access my info

Comments

  • nancyarriaza
    nancyarriaza
    Community Member

    I do not understand how to get off the settings page

  • Pilar
    Pilar
    1Password Alumni

    Hi @nancyarriaza

    I'm sorry to hear that you're having some trouble with 1Password. I've removed your phone number to protect your privacy, these forums are public and anyone could see it :chuffed:

    I'm not completely sure what you're talking about. Could you please take a look at this thread and tell me if it helps you? If you have a different problem could you please send us a screenshot of what you see so we can get a better idea of what's going on? If you do, please remember to blur or remove any personal information before posting the image here :chuffed:

This discussion has been closed.