windows explorer locks up after about 10 to 30 seconds when using 1 password

Every time I use 1 password with windows 10 it locks up and I have to cntrl,alt,del to reset and try again. This was happening in windows 7 as well so I reformatted and installed windows 10 same thing, the odd time it will work for a minute to a minute and a half. This only happens when I am online using the saved logins.


1Password Version: 4.6.1.616
Extension Version: Not Provided
OS Version: windows 10
Sync Type: wifi
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Comments

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @Daddyof3,

    Thanks for writing in.

    That's definitely odd. To start thing off, could you email us your 1Password diagnostics report? Please use this guide to generate the report and email it to us at [email protected]. Also, in the email, include the link to this thread along with your forum username, so that we can connect the email to this thread.

    Let us know here when you've sent it, so we can confirm we got the email.

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