sent email the other day - not received a human response. Trial over and don't know how to extend.

support ID is [#DXW-55377-153].

I see that my trial has ended. I would like to subscribe but I don't know the master key, only my password- I also want it on my iPhone as well as my iPad where it currently is...
Help!
Thanks


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Referrer: forum-search:sent email the other day - not received a human response. Trial over and don't know how to extend.

Comments

  • jkaxeljkaxel
    edited January 2017

    Can a person call me?

  • BenBen AWS Team

    Team Member

    Hi @jkaxel

    I apologize for the delay. The volume of requests we're receiving now is quite high and so unfortunately response times are longer than normal. We cannot provide support via telephone; sorry.

    We will respond to your email inquiry ASAP but in the mean time I've extended your trial by 30 days.

    Thanks.

    Ben

    ref: DXW-55377-153

This discussion has been closed.